Frequently Asked Questions

Is AWS and Cloud Daddy Secure Backup GDPR Ready?

The EU General Data Protection Regulation (GDPR) goes into effect May 25, 2018. ​The aim of the GDPR is to protect all EU citizens from privacy and data breaches in an increasingly data-driven world that has vastly changed since 1995, when the original directive was established. You can read all about the GDPR directly from the European Union GDPR Information Portal...

All AWS services are GDPR ready...

AWS has also completed GDPR service readiness audits and validated that all generally available services and features adhere to the high privacy bar and data protection standards required of data processors by the GDPR. As an Infrastructure as a Service (IaaS) provider, AWS has also announced compliance with the CISPE Data Protection Code of Conduct, ensuring appropriate data protection standards to protect their data consistent with the GDPR.

Cloud Daddy Secure Backup is built using native Amazon APIs and as a result, adheres to the same compliance measures set by AWS.

AWS provides specific features and services which customers can leverage as they seek to comply with the GDPR...

AWS also provides GDPR Resources in complying with GDRP...

Please see the AWS Whitepaper about GDPR Compliance on AWS...

How do I purchase Cloud Daddy Secure Backup?

Based on your infrastructure size and needs, select the subscription that’s right for you by clicking the Buy Now button. You’ll be taken to the AWS Marketplace where you can complete the purchase.

How am I billed for using Cloud Daddy Secure Backup?

All billing is handled through the AWS Marketplace. The subscription plan you choose will be added to your AWS monthly bill.

How long can I use the free version?

You can use the free version of Cloud Daddy’s Secure Backup for as long as you like. But please bear in mind that it is limited to 5 AWS instances and 1 account, in addition to other features being disabled.

Does the trial version of Cloud Daddy Secure Backup have all features?

Yes. The trial version is fully feature enabled and you can use it for up to 14 days before being prompted to upgrade to the paid version.

What kind of advanced security does Cloud Daddy Secure Backup provide?

Above and beyond AWS best practices, encryption at rest and in-transit, Amazon GuardDuty and AWS web application firewall (WAF) integration, Cloud Daddy provides a machine learning and artificial intelligence module in creating and analyzing patterns and anomalies of network traffic between instances, as well as performance (CPU, Memory, Disk I/O and Storage) trends and deviations for increased security. Cloud Daddy’s machine learning and AI algorithms trigger backups of any instance when unusual network activity or performance is detected, ensuring your backup is protected with an added layer of prevention against ransomware, since infection is usually preceded by infrastructure related network and performance anomalies. Cloud Daddy’s Machine Learning and AI algorithms can also trigger other events such as notifications, stop/start of the instance(s), block the traffic between the instances, AV scans and more.

How often can I schedule backups and recurring jobs?

Cloud Daddy Secure Backup gives you the ability to back up data as often as you need. Snapshots can be scheduled with frequencies ranging from minutes to months and retained by the number of recovery points and the age of snapshots you determine. Schedules are extremely flexible allowing you to easily set up periodic backup jobs with any desirable schedule, or run a job at a specific time.

Important Cloud Daddy cost benefits compared to traditional backup

Important Cloud Daddy cost benefits compared to traditional backup include:

  • No data center heating, cooling or power required.
  • No backup server hardware required.
  • No courier services required for transporting backup media to secondary offsite locations.
  • No remote office or offsite backup storage location required.
  • No removable disk, tape backup servers or media required.
  • No consulting or labor costs incurred for rack/stack/install/configure/training of any traditionally hosted, premise based backup solution, inclusive of all the above.
  • No annual maintenance or support agreements that can cost a large enterprise tens of thousands of dollars or more.
  • No capacity licensing or CPU core licensing that can also cost a large enterprise tens of thousands of dollars or more.
  • With Cloud Daddy, TCO is based on a monthly subscription model saving you tens of thousands of dollars and superior to traditional per terabyte capacity based or per core based license models.
Traditional – Legacy Data Center Backup and Disaster Recovery
TCO Versus Amazon Web Services and Cloud Daddy TCO...

Is there a cost, when new features become available?

When a new product version containing new features is made available, Amazon Web Services will send a notification to current customers with release notes and upgrade instructions. New core product releases (not customized) do not carry any additional charges for new features or enhancements.

Can Cloud Daddy make application consistent backups?

Amazon Elastic Compute Cloud (Amazon EC2) supports Microsoft Volume Shadow Copy Services (VSS) enabled EBS snapshots for Windows Server AMIs. VSS is a Microsoft technology that allows application data to be backed up while applications are still running, by coordinating between user applications that update data on disk and those that back up applications. Cloud Daddy Secure Backup supports application consistency, allowing you to take VSS-enabled EBS snapshots of your running Windows instances without the need to create custom scripts, or shutting down those instances ahead of time. Otherwise, backups are in what’s known as a crash-consistent state, referring to the fact that the backup is the same as at the instant leading up to the server crashing or being powered off or reset. In other words, all data within a crash-consistent backup is captured at exactly the same time. This is the most common method used and is almost always sufficient for applications that do not rely on a database.

Why does Cloud Daddy include advanced security?

The world was different 10 years ago. Disaster recovery 10 years earlier was more about the ability to recover from a natural disaster, rather than a man-made one. But in today’s world, cybercrime and cyber threats are a constant concern. Just because you’ve migrated infrastructure to AWS doesn’t necessarily mean that you’re more secure. In fact, you still have much of the same responsibility for securing your AWS environment, as you would as-if it was within your own datacenter.

What? You thought AWS handled security and you didn’t have to worry about it? Sorry! Not the case.

Security is a shared responsibility between you and AWS. In fact, AWS specifically calls out their “Shared Responsibility Model” where AWS is responsible for security “OF” the cloud and you the customer, is responsible for security “IN” the cloud. What does that mean exactly? Well, you’re not going to be able to escape responsibility for updating and patching operating systems, and the same goes for all of your application software too. But that’s not all! You’re also responsible for the configuration of network and firewall on all of your AWS instances. You’re on the hook for encryption, authentication and security awareness and training for your staff too, no different than you are now.

Cloud Daddy understands the challenges and demands of today’s IT world. The old days of thinking about backup, security and infrastructure management as three separate areas of responsibility within IT are gone. The combination of backup, security and infrastructure management go together in today’s world and these three areas are the pillars of Cloud Daddy’s foundation. Cloud Daddy Secure Backup is the only solution in the world that joins backup and disaster recovery, advanced security and infrastructure management into one solution for AWS. And you have our commitment that we’re going to continue to lead this combined mindset as a core strategy in enhancing our solution by implementing features that strengthen this foundation and ultimately make your life easier.

Yeah, Cloud Daddy does backup! But we’re all about providing you with the world’s most secure backup and disaster recovery designed with advanced security countermeasures in providing you with the ultimate holistic data protection solution you can buy for protecting your AWS environment. Bar none…

AWS Shared Responsibility Model

What’s the origin of the name Cloud Daddy?

As a cloud based data protection company, we wanted to be recognized as a pillar of support, like a father is within a family. The words “father” and “daddy” are usually interchangeable and in our case, Cloud Daddy is synonymous with strength, support and discipline from a data protection standpoint. In using our Secure Backup product, we father the data protection that will provide an organization with the strength, support and discipline needed to recover from a disaster, whether natural or manmade. The Cloud Daddy name is trademarked with the United States Patent and Trademark Office.

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